It takes approximately six weeks from initial enquiry to becoming a fully approved YMCA Awards centre, dependent on you providing all the required information for us to review. Click here to find out more about becoming an approved YMCA Awards.
Requests are required a minimum of five working days prior to the assessment. Papers are allocated up to a maximum of 15 working days prior to the exam. Your centre should inform YMCA Awards of the number of candidates, assessment date, type of theory paper and previously allocated papers for any re-sits.
Complete a centre contact update form (available from the password protected centre area).
Submit a replacement certificate request form (available from the password protected centre area).
Inform YMCA Awards of the assessment date and paper version and we will send out a replacement.
Send via recorded delivery to:
YMCA Awards, 112 Great Russell Street, London WC1B 3NQ
Photocopy completed answer papers and destroy them once you receive the result sheet.
Learners should make an initial appeal directly through your centre. Click here to view YMCA Awards' learner appeals procedure.