How to adapt

Adapting delivery during a pandemic

We're building permanent flexibilities into our assessment arrangements.

Whether you're looking for guidance on teaching online or assessing remotely, we've got advice to support your planning.


Distanced delivery

Teaching remotely is easier than ever with technology (like our eLearning), but distanced learning isn't all about self-study.  Training Providers who do distanced delivery well, ensure that learners have regular access to a tutor who can answer their questions (both in one to one and in groups). This could be regular phone calls or video chats on Skype, Teams or Zoom.

You will need to keep an eye on your learners' progress and ensure that they are ready before any assessment takes place. Remember: increasing the proportion of distanced teaching often means that learners will need longer to complete their qualification.

Get in touch to discuss your plans

Distanced assessment

Our 'Qualification Specific Guidance' section provides detailed information on which assessment elements can be adapted and which cannot.

Many of our qualifications are assessed through completion of a learner assessment record (LAR) or other form of portfolio. These qualifications can continue to be delivered and assessed either remotely or within educational settings.

In some instances, you may need to adapt an activity in the LAR to make it appropriate for your context and learners. For example, a learner presentation to their peers face-to-face may not be possible but this could be conducted using Zoom or Teams. The questions you need to ask when making these types of adaptation are:

  • does the adapted assessment enable learners to sufficiently demonstrate achievement of the assessment criterion the task is testing?
  • what additional guidance is needed to help prepare the learner for this adapted assessment?

If in doubt, please contact us to discuss your plans.

Practical Assessment

Where we've identified that practical assessment can continue using video evidence, you should:

  • support your learners to understand how to use the selected platform
  • ensure a recording is made available for internal and external quality assurance
  • ensure that allowing assessment to proceed does not breach social distancing or other legal requirements.

Our policy on the use of video evidence in practical assessments provides detailed guidance on our requirements, including evidence retention.

Externally assessed components

To support learners to complete external assessment remotely, we have launched a new eProctoring system.

Find out more about eProctoring

Distanced external quality assurance

We're currently completing external quality assurance remotely through Teams. This remains in line with our external quality assurance policy and we don’t expect this to negatively affect the support we can offer. Remote external quality assurance activities can include review of:

  • learner assessment evidence (including video evidence of practical assessments)
  • internal quality assurance records
  • staff training and standardisation activities
  • centre policies and procedures
  • learner progression.

The evidence you need to provide for external quality assurance remains the same.

For 2020/21 we're introducing EQA led webinars and drop in sessions to support our customers

Find out more