Spectator Safety Management

YMCA Level 4 Diploma in Spectator Safety Management (603/7362/3)

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By completing this qualification, learners will meet industry requirements to perform spectator management roles including that of a safety officer. 

The purpose of this qualifications is to confirm occupational competence and provide learners with knowledge, skills and understanding of Spectator Safety. They are mapped to the Skills Active National Occupational Standards (NOS) for Spectator Safety 2019.

Completing these qualifications provides access to spectator safety management jobs including for as a safety officer for designated sports grounds and larger events.





Operational start date







Supported by the sector


Created in collaboration with the Sports Grounds Safety Authority (SGSA)

The Sports Ground Safety Authority (SGSA) are leaders in sports ground safety in the UK and have worked stakeholders to ensure the content of our Spectator Safety qualifications reflect the changing threats to events and crowded spaces.

Stakeholders include governing bodies, safety officers, venue operators, training providers, government agencies, subject matter experts and trade associations.




The YMCA Level 4 Diploma in Spectator Management has been designed to meet the needs of most employers, allowing learners to demonstrate the minimum requirements for a  safety officer at designated sports grounds and larger events.

Meeting employer needs




Spectator safety employers consistently emphasise the importance placed on learners demonstrating their knowledge, skills and understanding through competency-based assessments.

Our qualifications have been designed to reflect these demands, assessing learners' performance on the job.


Learners must be aged 16 plus.

Before learners can be certificated for this qualification, they must complete:


To achieve the YMCA Level 4 Diploma in Spectator Safety Management (603/7362/3) learners must complete eight mandatory units and three optional units.

UnitMandatory/ Optional
Plan for the safety of people at spectator events (A/618/6800)Mandatory
Manage the safety and security of people at spectator events (F/618/6801)Mandatory
Develop, implement and review policies and procedures for safety and security at spectator events (J/618/6802)Mandatory
Manage information for action and decision making for spectator events (L/618/6803)Mandatory
Manage resources for safety and security at spectator events (R/618/6804)Mandatory
Manage risks in crowded places (Y/618/6805)Mandatory
Manage the initial response to significant or major incidents and plan for resilience (D/618/6806)Mandatory
Work with others to improve customer service (H/618/6807)Mandatory
Monitor and solve customer service problems (K/618/6808)Optional*
Recruit, select and retain people (M/618/6809)Optional
Support individuals' learning and development (H/618/6810)Optional
Identify and evaluate opportunities for innovation and improvement (L/618/6820)Optional
Allocate and monitor the progress and quality of your work in your area of responsibility (M/618/6812)Optional
Develop your knowledge, skills and competence (T/618/6813)Optional*
Manage projects (A/618/6814)Optional
Develop and sustain productive working relationships with colleagues and stakeholders (F/618/6815)Optional*


* it is strongly recommended that these units are only selected by learners who have not previously completed a level 3 qualification in spectator safety.

Our Level 4 Diploma in Spectator Safety Management can lead to employment as a safety officer at designated sports grounds and larger events.

The information below provides details of our fees for our approved centres. If you're a learner, you'll need to find a training provider to get an accurate cost for completing one of our qualifications. Training providers will charge learners more than the prices listed below to cover the costs of the delivery of teaching and assessment they complete on our behalf.

Registration and certification fees

YMCA Level 4 Diploma in Spectator Safety Management — £75.00 per learner

Existing centres can add this qualification to their offer by completing an 'Additional Product Approval Request' in Y-Connect.

Go to Y-Connect