• YMCA Level 2 NVQ Certificate in Active Leisure, Learning and Well-being Operational Services (600/0491/5)

    The aim of this qualification is to provide the knowledge and skills for individuals to work in operational services.

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    YMCA Level 2 NVQ Certificate in Active Leisure, Learning and Well-being Operational Services

    Qualifications Type

    Occupational Entry

    | What does this mean?

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    Occupational qualifications provide the knowledge and skills to meet industry minimum standards of deployment for a particular role. This can support learners in getting their first job within the sector, or add additional roles to their existing scope of practice.

    Qualification Number (QN)

    600/0491/5

    Availability

    Operational start date – 1 February 2011

    Operational end date – 31 March 2025

    Certification end date – 31 March 2025

    Entry Requirements

    None, however, learners require access to clients and the appropriate facilities within a work environment

    Assessments

    Professional discussion
    Portfolio of evidence
    Oral questions and answers
    Worksheets
    Observation record

    Overview

    The aim of this qualification is to provide the knowledge and skills for individuals to work in operational services. It is a competence-based qualification that assesses the ability to perform in the workplace.

    Relevant roles will include equipment maintenance, setting up and taking down equipment, customer care, providing a reception service, plant operation, cleaning and tidying, and ground maintenance.

    Qualification Details

    Learners will cover:

    Contributing to joint working with other organisations
    Supporting the development of the sport or activity
    Setting up, taking down and storing activity equipment
    Contributing to environmental conservation in active leisure and recreation
    Giving customers a positive impression of yourself and your organisation (ICS)
    Looking after participants when they are away from home
    Enabling disabled people to take part in activities Contributing to participants’ exploration and understanding of the natural environment

    This qualification is assessed through direct observation in the workplace and through a portfolio of evidence.

    Assessments include:

    Portfolio of evidence
    Performance at work (observations)
    Products of work – these are documents that you have produced or used in the workplace, such as risk assessments, notes of team meetings, correspondence, etc
    Witness testimony
    Reflective diary on own practice in an appropriate working environment
    Tasks and projects
    Questioning/professional discussion

    You can find further information on these assessments in the qualification syllabus and/or learner assessment record, which are available for centres to download from Y-Connect.

    This qualification provides progression to:

    Level 2 NVQ Certificate in Customer Service
    Level 3 NVQ Diploma in Leisure Management

    Benefits of YMCA Awards endorsement

    Realise extra value from existing, non-regulated training programmes

    Evidence high standards of teaching, resources and support

    Learn from our experts to reach your ongoing development ambitions

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