This page provides information on how to get in touch with us and details of our customer service commitment to our centres.
Our team are available to answer calls and emails between the times shown below (with the exception of bank holidays and Saturdays immediately preceeding bank holidays).
|Monday – Thursday||08:30 – 17:30|
|Friday||08:30 – 17:00|
|Saturday||09:00 – 13:00|
|Phone||+44 (0)20 3994 9500|
Find us at YMCA Awards, 112 Great Russell Street, London WC1B 3NQ
YMCA Awards is an awarding organisation and doesn’t deliver training courses. Courses are run by our approved training providers.
If you’re currently studying towards a YMCA Awards qualification and have a question or complaint, you will need to speak to your training provider first. They will get in touch with us if they’re unable to provide you with an answer.