This page provides information on how to get in touch with us and details of our customer service commitment to our centres.
We've amended our opening hours to support our staff as they are currently working remotely. The team will be available:
|Monday||10:00 – 17:00|
|Tuesday – Friday||09:15 – 17:00|
We are temporarily suspending availability of our support team on Saturdays.
|Phone||+44 (0)20 3994 9500|
YMCA Awards is an awarding organisation and doesn’t deliver training courses. Courses are run by our approved training providers.
If you’re currently studying towards a YMCA Awards qualification and have a question or complaint, you will need to speak to your training provider first. They will get in touch with us if they’re unable to provide you with an answer.