Policies and procedures

Additional staff approval procedure

Additional units/qualifications approval procedure

Brand and logo usage policy

Centre Agreement/Terms and Conditions for Approved Providers

Centre appeals policy and procedure

Centre subcontracting policy

Child protection policy

Conflict of interest policy

Data protection (privacy) policy

Direct Claim Status policy

Endorsement policy

Endorsement Terms and Conditions

Equality and diversity policy

External assessment policy

External quality assurance policy

Feedback and complaints policy

Learner appeals policy and procedure

Malpractice and maladministration policy

Our commitment to quality and continuous improvement (Policy statement)

Reasonable Adjustments and Special Consideration policy and procedure

Sanctions policy

Video evidence in practical assessments

Withdrawal of YMCA Awards' qualifications at a centre